Business Consortium Workshop Series

Group of professionals looking at materials on a table

Great businesses don't just adapt to the needs of their customers. To be successful, they must understand the needs of their workforce. It’s about more than hiring the right people. It’s also providing the right opportunities to grow as professionals.

Hawkeye’s Business Consortium Workshops will equip employees with the critical skills needed for professional development. This series will focus on specific business topics vital for success such as handling difficult conversations, assessing your emotional intelligence, learning to lead yourself, the art of skillful negotiations, finding meaning in your work, providing rockstar customer service, and much more. You’ll leave each session with valuable knowledge to apply at your workplace the next day. 

Consortium Workshops and Schedule

Registration is  $75 for each workshop. Use the links below each workshop to register online.

All workshops are available to attend in-person or via Zoom.


A Foundation of Trust Drives Success

The boardroom is full of conversation about metrics, key performance indicators, and hard objectives to drive business success. We are taught that the best way to improve the value that we offer a customer is through hard changes that can be easily measured. Have you ever wondered about the other side of that coin? The most important thing that you are selling is YOU. The actions that you take on a day to day basis could impact your ability to charge more for your service, close more customers or get more referrals to your business. A foundation of trust starts with trusting yourself. Together we will address the importance of keeping promises to yourself, the impact of self-reflecting open-ended questions to boost confidence, and how trust can drive the success of your business. 

Date: Thursday, October 21, 2021
Time: 8:30–11:00am
Facilitator: Maurice Davis, CPC


Empathetic Listening & Handling Difficult Conversations

During times of crisis, people are scared and feel a loss of control. When you can accurately hear and understand the core emotional feelings inside a person, you are better equipped to react in a positive and constructive manner. Challenging conversations are uncomfortable and difficult to deal with. Empathetic listening can help you understand why and how these conversations arise. Learn some strategies to keep them on a constructive track and how to respond more effectively when difficult conversations occur in the future. We’ll talk about how to cope with difficult behavior patterns, avoid defensiveness, and seek to understand and learn from difficult conversations. This is one circumstance at which we can never be too skilled.

Date: Thursday, November 18, 2021
Time: 8:30–11:00am 
Facilitator: Lisa Schaefer


Keeping Your EQ in Times of Chaos

How do you maintain composure and manage your emotions in difficult times? Emotional intelligence (EQ) is the ability to manage your emotions in a positive way so you can overcome challenges and defuse conflict. In this session, you will assess your own EQ and progress in regards to self-awareness, self-regulation, social awareness, and ability to build relationships. You will have the opportunity to practice techniques to increase your self-awareness and effectiveness of your relationships. Discover the tools for new understanding to constant change, competition for time and resources, or difficult behaviors.  Come renew your energy and focus for taking on the change to come.

Date: Thursday, December 16, 2021
Time: 8:30–11:00am
Facilitator: Dr. Celina Peerman

Register online for Keeping Your EQ in Times of Chaos.


Leadership Excellence Starts with Leading Yourself

What is stopping or shortchanging the results you want to deliver? Before you can lead others, you must be able to lead yourself. If you want to become a more significant, influential, respectful and intentional leader who can and will get results, it starts by leading yourself. Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation needed to perform. Heather will discuss the core elements of self-leadership and how it prepares you for leadership excellence. 

Date: Thursday, January 20, 2022
Time: 8:30–11:00am
Facilitator: Heather Woody

Register online for Leadership Excellence Starts with Leading Yourself.


Let’s Make A Deal – The Art of Negotiation

Some people negotiate effortlessly – at home, at work, and as a consumer – while others mistakenly view negotiation as a source of conflict to be avoided at all costs. Skillful negotiation is a valuable tool, and we’ll cover all aspects of it in this workshop, including the characteristics of an effective negotiator, the principles of persuasive negotiation, and the six basic steps of negotiation. Learn how to plan and prepare for negotiation!

Date: Thursday, February 17, 2022
Time: 8:30–11:00am
Facilitator: Terry Whitson

Register online for Let's Make a Deal - The Art of Negotiation.


Build A Meaningful Career

Even if you have a job you enjoy, there’s going to be days you just don’t love being at work. Finding significance and meaning in your work makes life worth living. What you do matters to someone! Focus on the ‘why’ to define your purpose for the day. In these changing times, organizations and employees are becoming primarily purpose driven. Having an energetic, engaged work life in which you feel fulfilled at the end of the day is a choice. By looking at your job and career from a new perspective, you become the boss of your own meaningful career!

Date: Thursday, March 17, 2022
Time: 8:30–11:00am
Facilitator: Spencer Stumpf

Register online for Build a Meaningful Career.


Leading Thru Values

What separates great workplaces from average, ordinary workplaces? The best companies are masterful in their ability to attract and develop incredible people, dominate the competition and thrive even during times of rapid and unexpected change. James Mayhew has spent the last 10 years developing a system to help your business move from being ordinary to extraordinary. At the heart of that system are your organizational values. Values represent the best of who you are, what you stand for and what you don’t stand for, and communicate to everyone what you can expect every time you work with us. In this hands-on workshop, you will participate in an exercise to define the organizational values for a fictional Iowa-based company. You’ll learn how to make your culture observable, measurable and teachable and understand why the best companies have mastered how to lead through values.

Date: Thursday, April 21, 2022
Time: 8:30–11:00am
Facilitator: James Mayhew

Register online for Leading Thru Values.


Recipe of Resiliency

Burnout has been called the occupational hazard of the 21st century. Why? The pace and complexity of work is increasing. The amount of information needed to be successful is multiplying exponentially and we are hyper connected to our workplace and client demands. The beneficial news is there are strategies which you can engage to assist in identifying and reducing stress levels and promote healthy self-care. Join Debra in this interactive session where you will experience techniques which you can apply to overcome compassion fatigue and other ailments of the helping profession. Expand your resources within the field by forming partnerships with others who can assist you in your success of a balanced life, professionally and personally and initiate an action plan to invest in you!

Date: Thursday, May 19, 2022
Time: 8:30–11:00am
Facilitator: Debra Salz

Register online for Recipe for Resiliency.


Digital SOS: Scale Up, from Files to Profiles 

As the work environment expands into virtual and digital domains, from performing tasks to team meetings, digital disarray and clamor has followed. Refine and sharpen your skills, and clean up your digital spaces, by learning to SOS your presence and your places online. Learn and try both tactics and tools that will improve time and content control, decrease search frustration, and quiet the virtual ‘noise’.

Date: Thursday, June 16, 2022
Time: 8:30–11:00am
Facilitator: Sandra Flikkema

Register online for Digital SOS: Scale Up, from Files to Profiles.


Rock Star Customer Service

How do you treat and regard your internal customers? Do you understand that this is one of the key determinates of how your external customer is experiencing the customer service your company provides? If your customer was asked to use one or two words to describe the experience they have with your company, what would they say? Why wouldn’t you want to be ROCK STARS! Do you understand how easy it can be to the be the BEST at customer service? Heather will show you how to take your customer service to the next level and improve support and satisfaction amongst customers.

Date: Thursday, July 21, 2022
Time: 8:30–11:00am
Facilitator: Heather Woody

Register online for Rock Star Customer Service.


Power of 100: Attitude & Motivation

Join Debra in this thought-provoking and motivational session which strives to unlock the mysteries each of us holds within, ready to be released! During the session Debra will help identify what is important to each of us as individuals and clarify what we want out of this thing called life. Expose the connection of how attitude and motivation can propel an organization and its staff to greatness. Determine the importance of developing a positive attitude to foster a productive and healthy work environment. Learn how to expose the right choices which will help you achieve happiness, balance, and success that is exclusively yours!

Date: Thursday, August 18, 2022
Time: 8:30–11:00am
Facilitator: Debra Salz

Register online for Power of 100: Attitude & Motivation.

Workshop Benefits

  • Send any employee to any workshop.
  • Membership allows Hawkeye to offer valuable training topics at a lower cost to you.
  • Gain knowledge from expert instructors.
  • Receive a certificate by completing eight of eleven workshops.

Who Should Attend?

These classes  are designed for any individual from any industry. Any employee from manufacturing to healthcare to financial services and retail will benefit from these workshops.

Meeting Location

All in person classes will take place on Main Campus – Buchanan Hall, Advanced Technology and Business Center.

There is an option to attend via Zoom if you prefer. If you choose this option you will receive a link to access the session two days prior to the class date.


Register for each class using the registration links directly under the class information or call 319-296-4290.

Contact Information

Business & Community Education

Cedar Falls Center
319-266-6772 (fax)
Email Business and Community Education

Find us on Facebook LinkedIn

Back to top