Where To Go? Student Resources and Support

Your academic/college success advisor can answer your questions and help you find needed services on campus and in the community.

Meet the Academic/College Success Advisors and learn how they can help you.

• Get answers to your questions about your student account.
• Find out when credit balance (refund) checks from remaining financial aid funds will be sent.
• Learn more about the tuition refunds policy.
• Make a payment on your account or set up a payment plan.
• Discuss the Guernsey Loan financial assistance option. The Guernsey Loan is a short-term loan against financial aid.
• Send your outside scholarship award to be applied to your student account.
• Lost and Found.

Contact Us

Hawkeye Center 122
319-296-4417
Email the Business Office

Regular Hours

Monday–Friday 8:00am–4:30pm

Hours vary during breaks and summer.
See current Business Office hours.

• Check on transfer credit.
• Check on evaluation and acceptance of transfer credit.
• Request your Hawkeye transcript.
• Enrollment verification.
• Check on the status of your graduation application.
• Change your name or address.
• Register as a guest student.

Visit the Records and Registration website

Contact Us

Hawkeye Center 134
319-296-2460
Email Records and Registration

Regular Hours

Monday–Friday 8:00am–4:30pm

Hours vary during breaks and summer.
Visit the Records and Registration website for current hours.

• Take exams missed in class with approval of your instructor.
• Accommodation testing is offered.
• ACCUPLACER Assessment exam

Testing is by appointment only. Please call or email to schedule an appointment.

Contact Us

Hawkeye Center 212
319-296-4318
Email Make Up Testing

Visit the Make Up Testing website

Regular Hours

Monday–Friday 7:30am–4:30pm

Hours vary during breaks and summer.
Visit the Make Up Testing website for current hours.

• Do research; check out print books and magazines.
• Get research help from a librarian.
• Reserve a Study Room.
• Print and use a computer.
• Purchase additional PaperCut printing cards.
• Check out laptops.
• Check out Wi-Fi Hotspots
• Check out a study guide for Accuplacer/TEAS tests.
• Find books on reserve.
• Access online books, journals, research guides, and streaming videos for class 24/7 via the library website.
• Check out children’s books to take home to your kids.
• Request a book from another library and/or return books from area libraries—the Hawkeye library will return them for you via courier.
• Catch the city bus at the stop outside the library building.
• Zoom: Computers with web cameras for Zooming.
• Relax in the Quiet Space, a room for private reflection and de-stressing.
• Password resets for students.

Contact Us

Library building
319-296-4006
Ask a Librarian

Visit the Library website

Regular Hours

Monday–Thursday 7:00am–8:00pm
Friday 7:00am–4:30pm
Saturday Closed
Sunday 12:00–4:00pm

Hours vary during breaks and summer.
Visit the Library website for current hours.

• See a medical professional
• Talk to a mental health counselor

Visit the Student Health Clinic website

Contact Us

Health Education and Services Center—left door entrance
319-296-4224
Email the Student Health Clinic

Regular Hours

Hours vary.
Visit the Student Health Clinic website for current hours.

• Career advising and coaching
• Help choosing the right college program
• Resume and cover letter writing assistance
• Mock interviews for practice and etiquette
• Job search resources including the Hawkeye Job Board and employer connections

Visit the Career Services website

Contact Us

Hawkeye Center 208
319-296-4297
Email Career Services

Regular Hours

Monday – Friday 8:00am–4:30pm

Hours vary during breaks and summer.
Visit the Career Services Center website for current hours.