"Leadership belongs to those who take it." ~Sheryl Sandberg
Hawkeye Community College understands that success in your business hinges on developing your leaders. The LEAD Certificate Program was designed with your business in mind, each session in this series of ten builds on the previous class. After each class participants will document an action plan and implement key knowledge and skills back on the job and report back results at the next class. Investing in your people today will pay off at your business tomorrow!
Who Should Attend
- New and emerging leaders
- Managers who want improved results
- Professionals wanting to advance their career
- Individuals preparing for management, supervision, and leadership positions
Training Topics
Feb9What Style is Your Management (DISC®)
What kind of manager are you? In this kick-off class you will discover your leadership style and strengths through the DiSC® profile. This effective assessment will give you insight about your management style, and it will give you a framework and strategies to work with the other DiSC® profiles who have different temperaments, communication styles and end goals. Equipped with this knowledge, you will be able to make lasting improvements in your leadership, your team’s effectiveness and both internal and external customer relationships.
Date: Tuesday, February 9, 2021
Time: 8:00am–Noon
Facilitator: Lisa Schaefer
Lisa Schaefer is a John Maxwell Certified Coach, trainer, and speaker. Lisa is an expert in behavioral coaching, organizational psychology, and customer service success strategies, and has served as a professor, staff development professional, and counselor. Her experiences include working for Walt Disney World, and hosting on-air radio programs, as well as more than 15 years of education, corporate training, and executive coaching experience. She holds a master’s degree in counseling and bachelor’s degrees in psychology and marketing from the University of Wisconsin.
Her goal is to help participants have fun while learning why we do the things we do. Her biggest passion is asking questions to learn as much as she can from others. Lisa loves to make people laugh and believes if everyone just smiled more, the world would be a better place.
Emotional Intelligence for Leaders
More than ever, leaders must be willing to develop a high emotional acumen in order to lead and understand their team members. People want to be seen and treated as people. Gone are the days that we can simply treat people as things. What we know and have known for many years is that business is done through relationships and relationships require emotions. The key is tapping into the best of our emotions and developing effective strategies to minimize the emotions that hurt our opportunities to perform and influence.
See the Learning Objectives
Learning Objectives:
- Learn to appreciate the need and use of emotions in their business dealings
- Strategize around emotions that our relationships at risk.
- Build and increase trust by being a respectful and high leverage leader of people.
Date: Tuesday, March 9, 2021
Time: 8:00am–Noon
Facilitator: Heather Woody
Heather is a personal and professional success coach, specializing in coaching adult individuals and teams who are dedicated to stretching themselves. Heather works with people who are ready to take action in their lives and become the person they've always dreamed of being. It's the people who want to achieve their goals faster and accomplish more than they ever imagined possible that Heather Woody will be invaluable. Heather currently resides in Iowa City, Iowa, with her husband, son, and daughter.
Leadership No-No's that Lead to Legal Issues
You can make a lot of mistakes in business, especially as a new leader or supervisor, but none more detrimental to the company than a lawsuit. Join us for this interactive session about some of the biggest areas to watch and biggest mistakes to avoid. Leave with some key tips on how to protect yourself, as well as your employer and employees from the huge losses that these legal issues can cost your organization.
See the Learning Objectives
Learning Objectives:
- Explain and apply the legal concepts regarding race, religion, national origin, gender (including sexual harassment, pregnancy discrimination, and the Equal Pay Act), color, age, and disability discrimination.
- Explain and apply the legal concepts regarding the Fair Labor Standards Act and The Family and Medical Leave Act.
- Define the legal concepts of disparate treatment and disparate impact in discrimination claims.
- Outline the complexity of biases and prejudices and how they interact with employment decisions.
- Define the doctrine of 'employment at will' and the exceptions thereto including Worker Adjustment and Retraining Notification (WARN), violations of public policy, whistle-blowing, and breach of implied contract.
- Identify possible legal implications regarding performance appraisals and disciplinary actions. Identify the types of questions that must be asked and answered before an adverse employment action is taken against an employee.
Date: Tuesday, April 13, 2021
Time: 8:00am–Noon
Facilitator: Lynn Smith
Lynn Smith, a partner with Swisher & Cohrt, P.L.C. has been practicing law with the firm since May 2011. Prior to that she was a partner with Dutton, Braun, Staack & Hellman, P.L.C. She is engaged in the general practice of law, including but not limited to employment law, business law, real estate law, wills, and probate. She is licensed to practice law in both state and federal courts in Iowa. She is also admitted to practice before the United States Court of Appeals for the Eighth Circuit.
In 2001 she was appointed by the governor to serve as a member of the Iowa Title Guaranty Board. She is a member of the Labor and Employment Law Section of the Iowa Bar Association. She has also had the opportunity to speak to professional associations about various topics, including employment law issues and many other legal topics.
Problem Solving
Solving problems is critical to the success of any leader. This course teaches proven methodologies and approaches for problem solving by giving participants a standard to follow. These standards help determine cost, expectations, consequences, and involvement of others.
See the Learning Objectives
Learning Objectives:
- Identify and discuss the four-step problem solving process.
- Explain why we naturally don't follow it.
- Identify what 'disguised solutions" are and how they inhibit the process.
- Discuss who and how many to involve in problem solving.
- Participate in problem solving scenarios in a group setting.
Date: Tuesday, May 11, 2021
Time: 8:00am–Noon
Facilitator: Don McKee
Don McKee, performance consultant, has been in education and training for the past 20 years, including 5 years as training director for Iowa Select Farms in Iowa Falls, Iowa, and a training consultant for Iowa Central Community College in Fort Dodge, Iowa. He currently operates his own consulting and training business and is a certified Zenger Miller Leadership Trainer, Life Orientations Behavioral Trainer, and LEAN 101 Facilitator. Don has facilitated leadership training for more than 100 manufacturers, hospitals, banks, and municipalities throughout Iowa and Illinois. His approach to training is exemplified in his business slogan “Making Common Sense, Common Practice”. Don utilizes tools and strategies designed to pick up where traditional “theory” training drops off. He currently resides in Webster City, Iowa, with his wife and four daughters.
Performance Management and Evaluation
Effective managers are able to maximize the capabilities and talents within the teams they lead. By managing the performance of your direct reports you are able to unleash the employees' strengths and develop strategies to support their limitations. This class will provide you with foundational skills and tools used by successful managers such as goal setting, coaching, and performance evaluations.
See the Learning Objectives
Date: Tuesday, June 15, 2021
Time: 8:00am–Noon
Facilitator: Casey Reynolds
Motivating and Engaging Employees
Motivating and engaging your employees is key to your success as a leader. Good managers are able to help people feel confident, motivated and valued. This session will focus on the key strategies that will help you lead your team to higher productivity, lower turnover, innovation and improved business results.
See the Learning Objectives
Learning Objectives:
- Identify the role and importance of motivating employees to the success of your department and organization.
- Learn what drives employee engagement.
- Identify what leads to staff de-motivation and lack of engagement.
- Identify and develop strategies to help you motivate your staff to higher levels of productivity and workplace engagement.
- Develop and implement a plan to build employee engagement for your staff.
Date: Tuesday, August 10, 2021
Time: 8:00am–Noon
Facilitator: Vicki Parsons
With more than 20 years of business experience coupled with her knowledge, enthusiasm, and understanding of organization behavior and human resources, Vicki Parsons creates powerful and positive changes in organizations. A sought-after facilitator, consultant, and speaker, she is commonly described as competent, energetic, and fun. Vicki weaves entertaining, humorous, and inspiring anecdotes into her face-to-face and virtual workshops.
Vicki has held executive leadership roles in organizational development, human resources, and operations where she was accountable for quality, customer service, effective processes, and achieving results. Vicki has provided consulting services to profit and non-profit organizations, providing the necessary tools to leaders and individual contributors for long-lasting, positive development in leadership, team building, organization change, and customer service. She teaches college-level courses and delivers workshops in various Business subjects and creates online leadership development courses.
She holds a bachelor's degree in public administration from the University of Northern Iowa and a master's degree in business administration with an emphasis in organizational development from Upper Iowa University.
Remarkable Leadership
Everyone who is a team lead, supervisor, or manager has a reputation when it comes to what kind of leader they are. In this class, we will discuss what you can do to earn the trust and respect of others so that you can have a reputation for being a remarkable leader. Together we will focus on how you can connect your roles and responsibilities with your strengths and core values so that you are better able to lead in ways that make you, your team, and your company as successful as possible.
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Date: Tuesday, September 14, 2021
Time: 8:00am–Noon
Facilitator: Dr. Celina Peerman
Difficult Conversations: Addressing Difficult Employees
Managing performance is critical to organizational success. Leaders at all levels must set clear expectations, provide the resources and support as well as the feedback to help employees perform. When employees present difficult behavior it can be time consuming and frustrating. This session will focus on strategies that will help identify triggers, prepare for tough conversations, and focus on the words to say.
See the Learning Objectives
Learning Objectives:
- Identify negative behavior demonstrated by an employee and its impact on the performance of the team, coworkers, and customer.
- Recognize factors may contribute to the negative behavior.
- Evaluate options for addressing the behavior or performance concerns.
- Practice techniques to establish and communicate feedback to change an employee's difficult behavior.
Date: Tuesday, October 12, 2021
Time: 8:00am–Noon
Facilitator: Dr. Celina Peerman
Listen to Me — The Top 10 Things Employees Want You to Know About Them
When asked, most team members feel they are performing well in their jobs and don't see any problems with their performance. Imagine the surprise when the leader doesn't see their performance the same way? We will discuss why there is often a difference of opinion between leaders and their direct reports regarding how they work and what gets accomplished. In addition, we will review solutions to the ten areas of “disconnect” between leaders and their team members.
See the Learning Objectives
Learning Objectives:
- Identify the top ten things team members want you to know about them.
- Understand why there can be a disconnect between leaders and team members.
- Identify solutions to build stronger relationships with team members.
Date: Tuesday, November 9, 2021
Time: 8:00am–Noon
Facilitator: Terry Whitson
Terry Whitson is an independent training and development consultant with more than 25 years of experience in corporate training. She earned a master's degree in training and development from Drake University and an undergraduate degree in business with a marketing emphasis from the University of Iowa. Terry has been an adjunct faculty member at Kirkwood Community College since 1988 and Mount Mercy University since 2010. She has worked as a training manager and corporate trainer for several large companies. She also gained valuable insight into customer communications from her early work experience as a customer service manager.
Inspired for Greatness
Learn ways to motivate, influence and inspire the people within your team in order to keep them engaged, fulfilled, and enthused about the work they are doing on a daily basis. These key intangibles are important in reducing turnover and increasing overall job satisfaction.
See the Learning Objectives
Learning Objectives:
- Learn how to capitalize on your own strengths.
- Identify and learn strategies that will empower and engage you in your workplace and life.
- Explore how to coach yourself and others to greatness.
Date: Tuesday, December 14, 2021
Time: 8:00am–Noon
Facilitator: Heather Woody
Heather is a personal and professional success coach, specializing in coaching adult individuals and teams who are dedicated to stretching themselves. Heather works with people who are ready to take action in their lives and become the person they've always dreamed of being. It's the people who want to achieve their goals faster and accomplish more than they ever imagined possible that Heather Woody will be invaluable. Heather currently resides in Iowa City, Iowa, with her husband, son, and daughter.
Registration
Classes meet the second Tuesday of the month February through December (except July) on Hawkeye's Main Campus at Buchanan Hall in the Advanced Technology and Business Center.
Space is limited to 35 students.
Cost: $1,025 per person for the first two employees; $925 for each additional employee. Cost includes the Real Colors Assessment.
To register, complete the LEAD Registration Form [pdf] and email the completed form to Corporate and Business Solutions.
Registration deadline: January 31, 2021
Request more information about the LEAD Certificate Program
Contact Corporate and Business Solutions at 319-296-4223 or complete the form below for more information on rates or to request additional information.