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Information Systems Management

Learn to implement and manage the systems that support a business's key objectives, goals, and business practices—combining your computer and business skills.

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Program Overview

The Information Systems Management program prepares students to work as Computer User Support Specialists in a tier-2 capacity, which involves directly working with clients to resolve more complex issues that are unable to be resolved by Help-Desk.

Students will learn:

  • Basic PC hardware and operating systems
  • Microsoft Office and databases
  • Server operating systems
  • Computer networking

Students will also be introduced to business concepts such as accounting, stats, business management, HR management, project managements, and have an internship to gain valuable real-world experience prior to graduation.

Certifications

In the information technology industry certifications are a must. Hawkeye is recognized as a Cisco Regional Academy. You may receive the Cisco Certified Entry Networking Technician (CCENT), and CompTIA certifications.

Why Pursue a Career in Information Technology?

Information Technology (IT) is something that every company needs in order to compete in the world today. Since every company needs IT, you have a huge number of employers and industries to choose from. As someone who can implement and maintain IT infrastructures as well as help other employees with IT-related problems, an IT professional is a vital asset to any company. But IT is only part of the overall picture; business is the other part.

The Information Systems Management program introduces students to general IT concepts as well as business related practices. By having a combination of the two, graduates not only understand IT, but also how IT relates to business.

Transfer Information

The University of Northern Iowa's Department of Applied Engineering and Technical Management has a documented pathway between Hawkeye's Information Systems Management AAS degree program and UNI's Technology Management Bachelor of Arts degree. Check out UNI's transfer guide to learn more.

Hawkeye also has a transfer relationship with the University of Iowa.

If you plan to transfer, work closely with a program advisor to ensure courses transfer and you meet program requirements.

At A Glance
Award
  • Associate of Applied Science
Length of Study 2 years
Tuition-Free Eligible

This program qualifies for the Future Ready Iowa Last-Dollar Scholarship and will pay up to 100% of your tuition.

Students must apply for, be awarded, and meet the ongoing eligibility requirements for the Last-Dollar Scholarship.
 

Faculty Spotlight

Chad Dean

“Information technology demands that you become a lifelong learner. That’s why I got into it, to join a profession that requires constant learning. I've seen people come in with little to no knowledge about the IT industry, but I’ve seen those same students work hard, graduate in two years, and get high-paying jobs. This is the reason I enjoy teaching."

Each year students in the IT programs organize an alumni event that includes fundraising for IT Scholarships. Make your gift today!

Program Pathway

Information Systems Management Associate of Applied Science (AAS) Degree

Program Details

Award Associate of Applied Science (AAS)
Credits 63
Program Start Fall
Number of Terms 4
Time to Complete 2 years
Admissions Application Select Academic Program:
Information Systems Management – AAS
See Program Admission

Suggested Sequence of Study and Cost

Program Courses

Term 1
  • A+ Certification Prep Course
  • Cisco Networking
  • College Experience
  • Introduction to Database
Term 2
  • Cisco Networking II
  • Human and Work Relations
  • Introduction to Business
  • Windows Server
  • Written Communication in the Workplace
Term 3
  • Financial Accounting
  • Principles of Management
  • Virtual Machines
Term 4
  • Human Resource Management
  • Internship
  • Managerial Accounting
  • Project Management
Information Technology Electives
  • Advanced Network Technology
  • Certification Preparation
  • Certification Preparation
  • Cisco Networking III
  • Cybersecurity Analyst
  • Fundamentals of Network Security
  • Intro to Cyber Security
  • Linux System Administration
  • Microsoft Azure Fundamentals
  • Programming for Network Administrators
  • Special Topics

See the Suggested Sequence of Study for the full list of courses, cost, and additional course details.

You have completed the Information Systems Management Associate of Applied Science (AAS) degree program. Check out the Computers and Technology continuing education courses to keep up to date in your profession.

Careers

Positions

Our graduates can be employed in many career areas, including:

  • Support specialist
  • Account representative
  • Help desk technician
  • Computer repair technician
  • Network manager
  • Help desk manager
  • Information systems manager

Example Careers and Average Wages
Entry Average Experienced
Computer User Support Specialists $37,180 $52,280 $64,860

Source: 2023 Iowa Wage Report, Iowa Workforce Development — Statewide Wages

Industry Growth

State, National, and Regional indicators for related careers for this program show large growth in opportunities of 6–32% with steadily increasing median annual wages of $47K statewide to $52K nationally.

Supply indicators show a large shortage of trained workers for IT positions.

Sources: Economic Development and Employer Planning System and U.S. Bureau of Labor Statistics

Employers

The following is a partial list of employers who have hired graduates from this program:
Business Location
CBE Group Cedar Falls, IA
Cedar Valley Medical Specialists, P.C. Waterloo, IA
The VGM Group Waterloo, IA
Veridian Credit Union Waterloo, IA
Waverly Utilities Waverly, IA

Program Admission

Step #1: Apply at Hawkeye

  1. Apply for admission at Hawkeye.

  2. Send official transcripts to Admissions.

Step #2: Program Admittance Score Requirement

In order to be eligible for the Information Systems Management program, all students must meet minimum score requirements in math and literacy. For appropriate college success course placement, work with your program advisor.

Minimum score requirements
ALEKS ACCUPLACER Next Generation ACCUPLACER Classic COMPASS ACT GPA
Math 14 255 Arithmetic
246 Quantitative Reasoning, Algebra, and Statistics (QAS)		 63 Arithmetic
56 Elementary Algebra		 39 Pre-Algebra 16
Literacy 239 Reading or
240 Writing		 58 Reading or
64 Sentence Skills		 69 Reading or
41 Writing		 16 Reading or
16 English		 2.25

The ALEKS Placement Assessment can be taken online. ACCUPLACER Next Generation and ACT can be taken at Hawkeye. ACCUPLACER Classic and COMPASS are no longer offered, but if you've taken either in the past your test scores can be used for program admittance.

Step #3: Program Acceptance

Applicants successfully demonstrating college readiness criteria are eligible for acceptance.

Applicants falling short of successful demonstration of college readiness criteria will be accepted to a Pre-Program. As a pre-program student, you will begin with general education and prerequisite classes. An advisor will help you create an academic plan to meet your program admission requirements. Once you have completed your pre-program coursework contact Admissions.

Equal Opportunity Statement

Program Contacts
Admissions
Email Admissions 319-296-4000 Hawkeye Center 114
Academic/College Success Advisor
Last Names A – L
 Brittany Warren Email Brittany Warren 319-296-4014 ext.1086 Hawkeye Center 208J
Academic/College Success Advisor
Last Names M – Z
 Honey Lynn Email Honey Lynn 319-296-4014 ext.1083 Hawkeye Center 208E
Faculty Advisor
Last Names A – M
 Todd Bengen Email Todd Bengen 319-296-2329 ext.1124 Black Hawk Hall 114
Faculty Advisor
Last Names N – Z
 Chad Dean Email Chad Dean 319-296-2329 ext.1707 Black Hawk Hall 106

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