Y Computer Network Technician
Vacancy Notice: 01/09/2020
Application Deadline: 1/23/2020 By 4:00pm CST
Position Type: Professional
REPORTS TO:
Chief Information Officer
JOB SUMMARY:
This position develops, creates, and implements solutions, repairs, and designs for desktop computer systems. Answers incoming service calls and responses to email requests. Provides information and resolves routine/basic computer issues.
ESSENTIAL JOB FUNCTIONS:
Important responsibilities and duties may include, but are not limited to, the following:
- Works with Systems Administrator, Network Engineer and Desktop Systems Coordinator to create solutions.
- Analyzes existing technology, creates and plans updates to the College’s hardware, and recommends purchase of new technology in order to keep the College current.
- Sets up and repairs personal computers, as needed. Uses good judgment, tact and courtesy when dealing with the public and staff.
- Maintains campus standards in the purchase of hardware and performs inventory control.
- Sets up and installs software on all college computers, as needed.
- Teaches sections of The College Experience and/or assists with distributing the information for technical program students.
- Performs other duties as assigned.
QUALIFICATIONS:
- Associates Degree in a related field and one year of information systems training or an equivalent combination of experience and training.
- Project a positive and professional image while working with staff and students.
- Ability to maintain and prepare records and reports.
- Demonstrated ability in strong interpersonal communication and presentation skills.
- Ability to work with a culturally diverse student population, faculty, staff, and the general public.
- Self-starter with the ability to work independently with limited supervision.
- Ability to plan, organize, and complete advising goals and objectives.
- Knowledge of personal computer software applications, networks, and Internet search skills.
- Demonstrated effective oral, written and listening communication skills.
- Demonstrated effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
- Ability to think critically and solve problems.
- Good judgment and ability to handle confidential/sensitive information with discretion.
EMPLOYMENT STATUS:
Full time position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPER (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
APPLICATION PROCEDURE:
Complete online application at www.hawkeyecollege.edu/employment including a cover letter. that briefly addresses:
Submit online application and all required materials by the deadline.
Veterans and persons with disabilities are encouraged to apply. If you are in need of any special accommodation in completing the application process, please notify a member of Human Resource Services.
Working conditions: Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.
Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Background checks and driving records are considered in all hiring decisions.
Veterans and persons with disabilities are encouraged to apply.
If you are in need of any special accommodation in completing the application process, please email Human Resource Services.
Application materials are required and must be received in the Human Resource Services office by the application deadline in order to be considered for the position.
Apply Online