Managing performance is critical to organizational success. Leaders at all levels must set clear expectations and provide the resources, support, and feedback to help employees perform. When employees present difficult behavior it can be time consuming and frustrating. This session will focus on strategies that will help identify triggers, prepare for tough conversations, and focus on the words to say.
This is part of the LEAD Certificate program.
Tags
- continuing education
- continuing education workplace certifications
- corporate and business solutions
- lead certificate program