How do you treat and regard your internal customers? Do you understand that this is one of the key determinates of how your external customer is experiencing the customer service your company provides? If your customer was asked to use one or two words to describe the experience they have with your company, what would they say? Why wouldn't you want to be ROCK STARS! Do you understand how easy it can be to be the BEST at customer service? Heather will show you how to take your customer service to the next level and improve support and satisfaction amongst customers.
Pre-registration required.
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Tags
- continuing ed business & professional development
- continuing education