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Services for Students in Need or Crisis
Our comprehensive training solutions feature world-class online curriculum, skills assessments, and real-world components for the best skill-building possibilities.
Date: Thursday, September 28, 2023
Time: 8:00am–12:00pm
Location: Main Campus-Buchanan Hall1501 East Orange RoadP.O. Box 8015Waterloo, IA 50704
Dealing with difficult people and conducting those conversations is one of the most challenging tasks leaders perform. The only way to make this easier is to simply practice it. This class session is devoted to that. After reviewing the guidelines, several practice scenarios will be arranged and you will practice your skills with direct feedback from the instructor and other class participants. It’s true; practice makes perfect.
This is part of the ProLEAD Certificate program.