Mental Health Services

National Suicide Prevention Lifeline 1-800-273-TALK. Help is available for you or someone you care about, 24-7.Occasionally you may encounter situations in your life that affect your learning environment. When these situations arise, counseling is available to provide short-term assistance, and in some cases, referral to community resources for long-term help.

Local Mental Health Services

Talk with a Licensed Mental Health Practitioner

Meeting individually with a licensed professional counselor in a private setting can help you to clarify thoughts and feelings, develop problem-solving skills and coping strategies, and to construct a plan for the future.

The Student Health Clinic provides free confidential counseling services with a licensed mental health practitioner. Insurance will not be billed for counseling services.

Our counselor is available to help you with:

  • Stress management
  • Depression
  • Anxiety
  • Suicidal thoughts
  • Personal/social problems
  • Family problems
  • Relationship issues
  • Eating disorders
  • Concerns with domestic violence or abuse
  • Sexual harassment or rape
  • Post traumatic stress disorder
  • Substance abuse counseling with referral available
  • Test anxiety
  • Anger
  • Personal struggles with self-worth, self-acceptance, etc.
  • Homesickness
  • Life transitions

Mental Health Counselor Deanna Shafer

Deanna Shafer, LMSW, is a mental health counselor employed by UnityPoint Health Black Hawk-Grundy Mental Health Center.  She received both her Bachelors and Masters degrees from the University of Northern Iowa.

Deanna has been working in the Waterloo community for the past 6 years.  She is bilingual in English and Spanish and is passionate about working with diverse populations. Deanna has special interest and training in trauma-informed care.

In her role at Hawkeye Community College, Deanna will be providing a wide range of mental health services, including evaluations, screenings, individual therapy, couples counseling, education, information, and referral services. 

To schedule a session with Deanna contact the Student Health Clinic.

Student Health Clinic

Health Education and Services Center—left door entrance
319-296-4224
319-296-4270 (fax)
Email us

Regular Hours — Fall 2020

Hours subject to change depending on staff availability.

Monday 8:30am–4:00pm
Tuesday

8:30am–6:00pm

Wednesday 8:30am–4:00pm
Thursday 8:30am–4:00pm
Friday 8:30am–1:00pm

Please call or email to schedule an appointment.

The Nurse Practitioner and Mental Health Counselor are also available via Tele Health.

After hours options

EFR Employee and Family Resources student helpline

Employee and Family Resources Student Helpline provides 24-hour confidential telephone support for students and families to assist with stress concerns related to COVID-19. To connect with a masters-level counselor, call 1-800-464-6056.

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