Information Technology Specialist Short-Term Training
Prepare for an entry-level position in the information technology (IT) sector by learning the basics of network and computer security. This certificate course will prepare you to take the CompTIA A+ exam for certification and provide the foundational knowledge for installation, preventative maintenance, networking, security, and troubleshooting.
Learn how to safely diagnose, resolve, and document common hardware and software issues. Course components include IT Fundamentals, IT Customer Service, and CompTIA A+. CompTIA A+ certification validates foundational computer knowledge for a career in IT.
Career Opportunities
Individuals completing this non-credit certificate may find employment as an entry-level computer technician, computer support specialist, or computer repair and maintenance technician.
Example Careers and Average Wages
| Entry | Average | Experienced |
| Computer User Support Specialists | $37,400 | $55,200 | $64,100 |
Source: 2022 Iowa Wage Report, Iowa Workforce Development
Hawkeye Community College cannot guarantee employment or promotion.
Who Should Enroll?
This program is for individuals who have an interest in the information technology field, or who currently or previously worked in computer repair, maintenance, and troubleshooting and would like to improve their computer skills for advancement.
Enrollment Requirements
- Individuals should have some computer knowledge, enjoy working with computers, and have good written and oral communication skills.
Questions? Need Help Getting Started?