Browse Courses in the Course Catalog
The courses listed below are part of Hawkeye's course catalog. The course cost is subject to change, and the listing does not confirm that the course is currently available. To see currently available courses and sections, visit the course search.
If you plan to transfer courses back to your current college or university, make sure the courses you want to take at Hawkeye will transfer. To confirm, meet with your advisor at your current school or, if you're attending the University of Northern Iowa, University of Iowa, or Iowa State University, visit www.TransferinIowa.org.
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ADM-164 Administrative Office Applications
3 credits—This course will integrate the skills and personal qualities necessary for an administrative assistant to perform the operational and supervisory functions for today's computerized office. Simulated office activities in a team environment will be completed using integrated software, problem-solving techniques, and decision-making experiences with special emphasis on creativity, computer applications, and professionalism.
Lecture Hours: 48
Course Type: Technical
2026–2027 Course Cost: $723.00
ADM-249 Customer Service
3 credits—This course introduces students to the importance of people skills and personal strategies needed for anyone working in business today. By focusing on working with others in a business setting - coworkers, consumers, and vendors, the students will learn the dynamics occurring at every level of organizations by examining the people, practices, and events that make the world of customer service what it is today and will be tomorrow.
Lecture Hours: 48
Course Type: Technical
2026–2027 Course Cost: $723.00