Course Schedule
Excellence in Supervision Series
Save money and enroll in all ten of the supervisory classes for Fall 2009. Participants who complete ten classes will earn the continuing education Excellence in Supervision Certificate. Classes meet one time a month, September through January. Classes in the series include: Leadership: Roles, Responsibility & Style (9/17), Communicating Critical Information (9/17), Developing Mutual Trust 10/8),Resolving Employee Conflict (10/8), Motivating Your Employees (11/5), Delegating to Empower (11/5), Constructive Performance Reviews (12/10), Addressing Difficult Employees (12/10), Leading Operational Change (1/14), and Goal Setting for High Performance (1/14). Two topics are covered in each monthly session.
September 17, 2009 - January 14, 2010
12:30pm-4:30pm — 5 sessions — Thursday
Hawkeye Technology Access Center (H-TAC)
1025 Technology Pkwy Ste B, Cedar Falls Industrial Park
$499.00
Course #: 024142
Constructive Performance Reviews
Learn components of the performance review and steps used for preparing, writing,and conducting a constructive review. Learn how to complete an Employee Performance Plan.
December 10, 2009
12:30pm-2:30pm — 1 session — Thursday
Hawkeye Technology Access Center (H-TAC)
1025 Technology Pkwy Ste B, Cedar Falls Industrial Park
$60.00
Course #: 024136
Addressing Difficult Employees
One of the most difficult situations a supervisor faces is when an employee is continuously difficult. Learn ways to develop self-management practices to change negative behavior.
December 10, 2009
2:30pm-4:30pm — 1 session — Thursday
Hawkeye Technology Access Center (H-TAC)
1025 Technology Pkwy Ste B, Cedar Falls Industrial Park
$60.00
Course #: 024139
Leading Operational Change
Change is critical to the continued success of any organization. Learn the process a supervisor should utilize in order to lead, communicate and implement change.
January 14, 2010
12:30pm-2:30pm — 1 session — Thursday
Hawkeye Technology Access Center (H-TAC)
1025 Technology Pkwy Ste B, Cedar Falls Industrial Park
$60.00
Course #: 024140
Goal Setting for High Performance
Supervisors must continue to set and accomplish many types of goals. This session will help participants understand the different types of goals there are, the essential components to writing goals and how to help make realistic goals stick. Using the S.M.A.R.T. goal model, participants will have practice in writing all types of goals to help support performance and achievement.
January 14, 2010
2:30pm-4:30pm — 1 session — Thursday
Hawkeye Technology Access Center (H-TAC)
1025 Technology Pkwy Ste B, Cedar Falls Industrial Park
$60.00
Course #: 024141
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Additional Courses in this Series
Communicating Critical Information
Accomplishing work, correcting performance and making decisions are all based on the ability to communicate critical information. Review and practice key communication skills for supervisors.
Delegating to Empower
Delegation is used to increase the skills of employees. Discuss why effective delegation is linked to empowerment. Learn the method and skills of delegation in order to empower employees, improving the performance of the organization and of the employees.
Developing Mutual Trust
Learn why trust is critical to success. Identify methods for developing trust with and among employees for optimal levels of organizational performance.
Leadership: Roles, Responsibility & Style
Identify characteristics, behaviors and responsibilities of effective leaders in a supervisory role. Recognize effective leadership styles. Learn to transition smoothly from peer to supervisor.
Motivating Your Employees
Learn to create a motivating climate. Understand factors that impact motivation - supervision, methods, organization barriers, rewards and recognition, resources, work content, and work groups.
Resolving Employee Conflict
Learn the skills a supervisor needs to intervene in interpersonal conflicts between employees and assist them in resolving their issues. Learn how to develop a work environment where employees can disagree without it escalating into interpersonal conflicts.
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