Empowerment in Supervision

As a supervisor are you frustrated? Are you experiencing the belief that employees don’t care? Many managers and supervisors are promoted due to their skill and experience at operations, however struggle with day to day employee issues. Join these classes to turn around this frustration. Learn the skills and tools of how to supervise through empowerment. Empower your employees to meet expectations, be accountable and be more productive. Come for one class or all and build your own success. Earn an Empowerment in Supervision Certificate by completing 10 classes.

The cost of each 3-hour workshop is $75 and will be held at the Hawkeye Technology Access Center in Cedar Falls, Rm 4, 1025 Technology Pkwy Ste B, Cedar Falls Industrial Park from 6:00-9:00pm. Classes by Don McKee.

The Supervisor's Job

Monday, March 3

Identify the role of a supervisor and what it takes to be a good one. Learn ways to make the transition from worker to supervisor.
Course # YMSUP-150-0101, 0015467.

Becoming a Leader

Monday, March 10

Define leadership, power, and accountability of leaders. Discuss how to act like a leader and use five steps for establishing leadership. Learn the expectations of management.
Course # YBMSUP-151-0101, 015468

Appreciate Customers & Co-workers

Monday, March 17

Explain why we get along well with some and not so well with others. Explain how to communicate with behavioral styles. Develop teamwork and trust.
Course # YBMSUP-152-0101, 015471

Motivation

Monday, March 24

Explain motivation needs, and identify what factors motivate and de-motivate employees. Develop strategies that would work in your facility. Discuss guidelines for effective encouragement.
Course # YBMSUP-153-0101, 015472

Communication Skills

Monday, March 31

Discuss why communication is critical to an organization’s success. Explain communication failures. Improve listening skills. Develop strategies to work on communication at the personal level.
Course # YBMSUP-154-0101, 015474

Problem Solving

Monday, April 7

Learn a structured method of solving problems. Determine who needs to be involved in the process and identify the variables involved.
Course # YBMSUP-155-0101, 015475

Delegating and Monitoring

Monday, April 14

Explain difficulties of delegating. Identify types of tasks that need to be delegated. Identify whom you should delegate to. Discuss how to monitor progress.
Course # YBMSUP-156-0101, 015476

Interviewing and Hiring

Monday, April 21

Learn to assess the job requirements. Develop and write behavioral based interview questions. Explain how to conduct an interview and how to evaluate candidates.
Course # YBMSUP-157-0101, 015477

Evaluating Employee Performance

Monday, April 28

Demonstrate how to write appropriate expectations and goals for success. Learn to evaluate and compare employee performance to expectations.
Course # YBMSUP-159-0101, 015479

Employee Discipline

Monday, May 5

Discuss progressive discipline and identify strategies to make it effective. Diagnose performance problems. Learn how to implement disciplinary actions and how to troubleshoot difficult problems.
Course # YBMSUP-158-0101, 015478