Academic Support Center — Tutoring Services

Choose from three FREE tutoring services.

• ASC Professional Tutors - available to all students
• SMARTHINKING Online Tutoring - available to all students
• Peer Tutoring - only available to students in academic trouble

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ASC Professional Tutoring

Need help being successful in your classes?

• Instructors are available to tutor on a one-on-one basis in writing, math, science, reading, software, and study skills.
• All Hawkeye part time and full time students are eligible for instructor tutoring at no charge. Students do not have to be in academic difficulty to qualify.
• No appointment is necessary. Just drop in to talk with an instructor.
• Each semester a schedule is created and published in the ASC of when each instructor will be available.

Need help using the computer?

The computer lab coordinators and student assistants will provide tutoring to Hawkeye students in:

• Computer Concepts
• Microsoft Office Software (Word, Excel, PowerPoint, Access)
• Using the Internet
• Using E-Mail

Students may either ask for help in the lab at any time, or they may schedule a one-on-one session with the secretary.

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Online Tutoring: Anywhere, Anytime!

It is 12 a.m. the night before your final and you are stuck on a problem. You decide it’s too late to email your professosr or classmates. As you slip deeper into panic mode, you gulp your caffeinated drink and mumble under your breath, "Where is help when I need it?"

Tired of situations like this one? We’ve got answers to your studying needs!

With SMARTHINKING, you can,

• Connect with an E-structor® and interact with a live tutor 24 hours a day, 7 days a week.
• Submit your writing for any class to the Online Writing Lab.
• Get your questions answered in subjects such as math, bilingual math, biology, chemistry, physics, economics, accounting, statistics, and writing!

Get Started Now!

1. Go to www.smarthinking.com and enter the username smart0506 & password hawkeyetutor
2. Complete the Registration Form; choose a new username and password.
3. Use this login whenever you need help

Technology Requirements

Operating System	Windows 98 or newer Mac OS9 or newer
Browser	Windows Netscape 6 or newer Internet Explorer 5.01 or newer Macintosh Internet Explorer 5.0 or newer
Internet Connection Speed	28.8K min./56K+ preferred
	Cookies/Javascript should be enabled
Popup Blockers	Please disable all popup blockers for www.smarthinking.com

Troubleshooting Tips:

• Make sure that your browser is set up to allow cookies and pop-up windows. Smarthinking uses both of these.
• Make sure that you have Java installed. If you need Java, go to www.java.com and follow the instructions for the free download.

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Peer Tutoring

What is a peer tutor?

A peer tutor is a student who can tutor in a content area course/discipline area and can model good study skills and habits. The student you receive as a peer tutor is currently taking (and receiving an A or B grade) or has successfully completed (with an A or B grade) the course in which you need assistance.

Who qualifies to receive peer tutoring?

Any student who is receiving a D or F grade in a content area course can be matched with a peer tutor if there is not a professional tutor who can tutor in that subject area.

How do I get a peer tutor?

1. Go to the Peer Tutoring coordinator, Dawn Hovey, or the ASC secretary, Judi Neuverth, to request an application.
2. Take the application to your instructor for approval.
3. Return the application to the ASC where it will be given to the peer tutor coordinator who will match you with a tutor.

What if I am not eligible for a peer tutor but still need help?

Many academic problems students encounter can be solved by working with our Study Skills tutors. As students strengthen study skills and habits, they find many subjects easier to master. Our study skills instructors can help in the following areas:

• Time Management
• Reading a Textbook
• Preparing for a Test or Quiz
• Effective Note Taking
• Effective Listening
• Proof Reading

You may also find our How-To Handouts beneficial. Review these guides to help strengthen your study skills.

How do I become a peer tutor?

1. Complete a content area course with a grade of an A or a B.
2. Pick up a peer tutoring application in the ASC or download the application online and apply to tutor in that subject. You must submit a signature, as a recommendation, from an instructor in the course/discipline area in which you want to tutor.
3. Submit the completed application to the ASC.
4. Attend and successfully complete the peer tutor training sessions.