Medical Office Specialist

Program Pathway

Medical Office Specialist Diploma

Program Details

Award Diploma
Credits 34
Program Start Fall
Number of Terms 2
Time to Complete 9 months
Admissions Application Select Academic Program:
Medical Office Specialist – Diploma
See Program Admission

Suggested Sequence of Study and Cost

Program Courses

Term 1
  • Applied Math
  • Beginning Medical Terminology
  • Coding I
  • Customer Service Strategies
  • Introduction to Computers
  • Keyboarding Skill Development
  • The College Experience
Term 2
  • Administrative Medical Office Procedures
  • Advanced Medical Terminology
  • Introduction to CPT
  • Medical Law and Ethics
  • Pharmacology for the Medical Office
  • Reimbursement Methods
  • Workplace Professionalism

See the Suggested Sequence of Study for the full list of courses, cost, and additional course details.

You have completed the Medical Office Specialist diploma program. Check out the Business and Professional Development continuing education courses and Computers and Technology continuing education courses to keep up to date in your profession.



Graduates find employment in various health-related organizations such as physicians’ and dentists’ offices, hospitals, insurance companies, and community health facilities. They work as administrative assistants, office managers, medical secretaries, insurance specialists, clinic administrators, health unit coordinators, and patient service representatives.

Example Careers and Average Wages

Entry Average Experienced
Medical Secretaries $27,500 $35,700 $39,800

Source: 2021 Iowa Wage Report, Iowa Workforce Development


The following is a partial list of employers who have hired graduates from this program:

Business Location
American HomePatient Waterloo, IA
Cedar Valley Medical Specialists, P.C. Waterloo, IA
Peoples Community Health Clinic, Inc. Waterloo, IA
UnityPoint Health Waterloo and Cedar Falls, IA
MercyOne Waterloo and Cedar Falls, IA
VGM & Associates Waterloo, IA

Program Contacts

Email Admissions 319-296-4000 Hawkeye Center 114
Academic/College Success Advisor
Last Names A – L
Kelly Kobliska Email Kelly Kobliska 319-296-4014 ext.1624 Bremer Hall 136A
Academic/College Success Advisor
Last Names M – Z
Danielle Jennings Email Danielle Jennings 319-296-4014 ext.1079 Bremer Hall 126D
Faculty Advisor
Dee Ulrich Email Dee Ulrich 319-296-2329 ext.1756 Black Hawk Hall 216
Administrative Assistant
Cindi Clark Email Cindi Clark 319-296-4021 Black Hawk Hall 101
Robin Galloway Email Robin Galloway 319-296-4292 Tama Hall 110A

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