Administrative Office Management

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Program Overview

Office management is an integral part of any organization and the Administrative Office Management program prepares students to manage today’s technological and business environment. The roles of administrative office managers have expanded to accommodate not only the latest office technologies but also the implementation of workplace management and supervision skills.

The Administrative Office Management program prepares you with the knowledge and skills needed to become an administrative professional, including:

Coordinating and managing an office environment
Problem-solving and customer service
Supervision and human resources management
Managing and organizing files and data
Basic accounting
Ethical business practices

Hands-On Learning Opportunities

Microsoft Office: Develop your skills and knowledge of Microsoft Office applications and earn your Microsoft Office Specialist certification.
Business communication, computers software, and technology used by office professionals.
Portfolio: Be prepared for your job search. Develop your resume, cover letter, and other employment documents and practice the interview process.

Transfer Information

Many Administrative Office Management program courses are also required in other business programs at Hawkeye allowing you to double major or transfer into another program.

The University of Northern Iowa's Department of Applied Engineering and Technical Management has a documented pathway between Hawkeye's Administrative Office Management AAS degree program and UNI's Technology Management Bachelor of Arts degree. Check out UNI's transfer guide to learn more.

If you plan to transfer, work closely with a program advisor to ensure courses transfer and you meet program requirements.

At A Glance
Awards	Associate of Applied Science Diploma
Length of Study	1 – 2 years
Tuition-Free Eligible	This program qualifies for the Future Ready Iowa Last-Dollar Scholarship and will pay up to 100% of your tuition. Students must apply for and be awarded the Last-Dollar Scholarship.

Faculty Spotlight

Sharon Buss

"At Hawkeye, students gain new insights on current technology and software applications. As a computer teacher at Hawkeye, there is incredible joy in watching students learn new computer and business skills and apply the skills to an on-the job scenario."

Program Pathways

Administrative Assistant Diploma

Program Details

Award	Diploma
Credits	28
Program Start	Fall, Spring, Summer
Number of Terms	2
Time to Complete	1 year
Course Format	Face-to-Face
Admissions Application	Select Academic Program: Administrative Office Management – AAS See Program Admission

Suggested Sequence of Study and Cost

Program Courses

Term 1

Applied Math
Customer Service Strategies
Electronic Communications
Introduction to Computers
Keyboarding Skill Development
The College Experience

Term 2

Administrative Office Applications
Human and Work Relations
Intermediate Computer Business Applications
Introduction to Accounting -OR-
Financial Accounting
Workplace Professionalism

Next step: Continue to the Administrative Office Management Associate of Applied Science (AAS) degree program or graduate and enter the workforce.