Central Scheduling Coordinator

Job Summary

This position is responsible for creating and maintaining a credit course schedule. Focus on development of clear student programs of study in Liberal Arts and Career & Technical Education inclusive of time commitment involved from start to completion.

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

• Updates and maintains complete credit classroom inventories within scheduling software and Ellucian (e.g. Building/Rooms).

• Serves as point person for all course section building for each

• Stays abreast of academic programs of study by attending Curriculum Committee meetings.

• Examines current course offering schedules to determine efficiencies.

• Designs course offering schedules that are efficient for students.

• Prepares a master credit schedule working with deans and faculty that best serves students.

• Distributes master schedule to deans.

• Processes course offering changes.

• Monitors enrollment in sections to improve efficiencies.

• Reviews and distributes various reports with accuracy.

• Prepares Go/No-Go documents of current course enrollment and communicate to Deans to determine status for sections in question.

• Coordinate and execute communication protocol to faculty and appropriate staff course rebuilds occur within 10 days business days of semester via phone and email correspondence.

• Assists with planning and coordinating the Hawkeye commencement ceremony.

• Assists with registration of guest and concurrent students.

• Responds to student emails and voicemails.

• Assists with enrollment verifications

• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s degree and one-year related work experience or an equivalent combination of education and experience to total 5 years.

• Demonstrated strong organizational skills.

• Demonstrated excellent written and verbal communication skills to positively interact with students, faculty, and staff.

• Demonstrated ability to provide excellent customer service, maintain customer confidence and protect operational integrity

• Demonstrated ability to work with diverse populations staff, students, faculty, and the general public.

• A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.

• Demonstrated administrative, scheduling, and reporting skills.

• Demonstrated time management skills.

• Demonstrated ability to work both independently and as part of a team.

• Demonstrated proficiency using Microsoft Office and/or Google Suite programs as well as ability to learn various other software systems (i.e.: Student System software).

• Demonstrated ability to exhibit professional judgment, problem solving, interpersonal, and organizational skills.

• Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.

• Demonstrated skill in attention to detail and accuracy.

Preferred Qualifications

• Ellucian student system software experience.

Employment Status

Full time position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; personal and sick leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Anticipated hours will be flexible including evenings.

Working Conditions

Requires good hand-eye coordination and arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person.

Application Procedure

• Complete online application at www.hawkeyecollege.edu/employment including a resume, 3 references with 1 minimum being a past/current supervisor, and a cover letter that addresses the following:

• Your work experience with customer service and administrative duties.

• Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, Google Suite, database).

• Describe responsibilities you have had in meeting deadlines, developing and scheduling multiple projects, record keeping, organizing your work and managing your time.

• Submit online application and all required materials by the deadline.

All application materials must be submitted by Friday, September 17, 2021 by 4:30 PM CST.

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov.

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.