Succeed by Improving Your Face-to-Face Skills and Win Customers Every Time

Apr8

Date:
Wednesday, April 08, 2020

Time:
9:00am–12:00pm

Location:
Main Campus—Buchanan Hall 121

Map and Directions

This course provides guidelines and best practices enabling participants to work face to face with customers, and present an image that reflects confidence, credibility, and capability. Course goals include: describe how face to face customer service is different; properly greet customers and represent your business; answering questions professionally and thoroughly; and handling upset customers.

Pre-registration required.

View complete course and registration information

Tags

  1. continuing ed business & professional development
  2. continuing education
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