Dealing with difficult people and conducting those conversations is one of the most challenging tasks leaders perform. The only way to make this easier is to simply practice it. This class session is devoted to that. After reviewing the guidelines, several practice scenarios will be arranged and you will practice your skills with direct feedback from the instructor and other class participants. It’s true; practice makes perfect.
This session is part of the ProLEAD Certificate Program meets from 8:00am–12:00pm.
Call Corporate and Business Solutions at 319-296-4223 for more information.
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