How to Write Clear, Concise Communication to Customers

Apr22

Date:
Wednesday, April 22, 2020

Time:
9:00am–12:00pm

Location:
Main Campus—Buchanan Hall 121

Map and Directions

This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, either in a letter, email, text or social media. Course goals include: explaining different options for written communication; planning your message; organizing your message so audience will understand it; polishing your message to ensure it communicates the message you want; giving bad news in writing; writing a business letter, email/text; and responding to angry customers.

Pre-registration required.

View complete course and registration information

Tags

  1. continuing ed business & professional development
  2. continuing education
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