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Handling Upset Customers

Oct5

Date:
Thursday, October 05, 2017

Time:
9:00am–12:00pm

Location:
Main Campus—Buchanan Hall

Map and Directions

This course will equip participants with the right attitude and strategies to handle customers who are not pleased with the organization so they can more confidently represent the business favorably and themselves professionally.

Pre-registration required. Must complete Customer Service Foundations class prior to registering for this class.

View complete course and registration information

Tags

  1. continuing ed business & professional development
  2. continuing education
  3. corporate and business solutions
  4. customer service