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Spring 2021 Course List: This course list identifies face-to-face classes that will be delivered via Zoom at their scheduled days and times through March 19. All other courses will run as scheduled at their designated days, times, and locations.

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Conducting a Thorough Needs Assessment


Wednesday, February 17, 2021



Creating and delivering a great training program starts with conducting a thorough needs assessment. It’s important that you, the person tasked to meet with the client to understand who is the training audience, and what the client expects the training will accomplish - what behavior will change as a result of this training. You need to go into these fact gathering meetings prepared and this class will help you.

Pre-registration required.

View complete course and registration information


  1. business and community education
  2. corporate and business solutions
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