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Basic Telephone Skills

Sep7

Date:
Thursday, September 07, 2017

Time:
9:00am–12:00pm

Location:
Main Campus—Buchanan Hall 121

Map and Directions

This course provides guidelines and best practices enabling participants to work over the phone with customers, and present an image that reflects confidence, credibility, and capability.

Pre-registration required. Must complete Customer Service Foundations class prior to registering for this class.

View complete course and registration information

Tags

  1. continuing ed business & professional development
  2. continuing education
  3. corporate and business solutions
  4. customer service