COVID-19 Campus Updates and Resources: Wearing a face mask and practicing physical distancing are required. Visit our Stay Healthy, Stay Safe. Navigating COVID-19 Together website for more information.

Spring 2021 Course List: This course list identifies face-to-face classes that will be delivered via Zoom at their scheduled days and times through March 19. All other courses will run as scheduled at their designated days, times, and locations.

Extended hours: Many offices are open 8:00am–6:00pm weekdays through January 22. Offices with extended hours include Student Services, Business Office, Financial Aid, and Admissions.

Analyzing Why Employees Don't Do What They're Supposed to Do and Fixing It


Wednesday, May 12, 2021



Isn't it frustrating when you communicate expectations to an employee and it doesn't meet the deadline or the standards set? What happened? And why does it keep happening? Let's get to the bottom of it! In this class, you will have a methodology to discover the root cause of performance problems by asking the right questions. You will uncover barriers that are obstacles in getting the job done. In addition, you’ll leave with possible solutions to fix it. 

Pre-registration required.

View complete course and registration information


  1. business and community education
  2. corporate and business solutions
Back to top