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A3 Problem Solving


Thursday, October 19, 2017 – Friday, October 20, 2017


Main Campus—Buchanan Hall 121

Map and Directions

This two day A3 Problem Solving course is activity-based and designed to solve specific problems. It defines the current condition and looks at the root cause of the issue. The A3 guides the user to define clear steps to implement changes and builds accountability.  Participants will experience a simple and effective way to truly understand the way work happens now and how it can be redesigned effectively.       

As a result of this workshop participants should be able to:

  • Explain why continuous improvement is needed and why it is easier said than done
  • List advantages of A3 Problem Solving and describe how it is used to eliminate waste and reduce variation
  • Distinguish between value added and non-value added activities
  • Apply A3 thinking along with basic quality tools (cause & effect, multi-voting, value stream mapping, process flow, pictograph, Pareto, run chart, 5-why, 3L5W, scatter diagram, histogram, etc.) to solve actual work related problems

Pre-registration required.

View complete course and registration information


  1. continuing ed business & professional development
  2. continuing education
  3. corporate and business solutions