Information Technology Specialist
Prepare for an entry-level position in the information technology (IT) sector by learning the basics of network and computer security. This certificate course will prepare you to take the CompTIA A+ exam for certification and provide the foundational knowledge for installation, preventative maintenance, networking, security, and troubleshooting.
Learn how to safely diagnose, resolve, and document common hardware and software issues. Course components include IT Fundamentals, IT Customer Service, and CompTIA A+. CompTIA A+ certification validates foundational computer knowledge for a career in IT.
Individuals completing this non-credit certificate may find employment as an entry-level computer technician, computer support specialist, or computer repair and maintenance technician.
Example Careers and Average Wages
| ||Entry ||Average ||Experienced |
|Computer User Support Specialists ||$35,500 || |
Source: 2020 Iowa Wage Report, Iowa Workforce Development
Hawkeye Community College cannot guarantee employment or promotion.
Who Should Enroll?
This program is for individuals who have an interest in the information technology field, or who currently or previously worked in computer repair, maintenance, and troubleshooting and would like to improve their computer skills for advancement.
No admission requirements or entrance exam is needed. Individuals should have some computer knowledge, enjoy working with computers, and have good written and oral communication skills.
"Zach is a wonderful, real-world teacher who's relatable to his students, can laugh at his own mistakes yet answer our questions, guide us in the right direction, and take an interest in our growth as IT Techs."Jamie Langner
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