Information Technology Specialist

Prepare for an entry-level position in the information technology (IT) sector by learning the basics of network and computer security. This certificate course will prepare you to take the CompTIA A+ exam for certification and provide the foundational knowledge for installation, preventative maintenance, networking, security, and troubleshooting.

Learn how to safely diagnose, resolve, and document common hardware and software issues. Course components include IT Fundamentals, IT Customer Service, and CompTIA A+. CompTIA A+ certification validates foundational computer knowledge for a career in IT.

Career Opportunities

Individuals completing this non-credit certificate may find employment as an entry-level computer technician, computer support specialist, or computer repair and maintenance technician.

Example Careers and Average Wages

Entry Average Experienced
Computer User Support Specialists $35,500

$50,600

$58,100

Source: 2020 Iowa Wage Report, Iowa Workforce Development

Hawkeye Community College cannot guarantee employment or promotion.

Who Should Enroll?

This program is for individuals who have an interest in the information technology field, or who currently or previously worked in computer repair, maintenance, and troubleshooting and would like to improve their computer skills for advancement.

Admission Requirements

No admission requirements or entrance exam is needed. Individuals should have some computer knowledge, enjoy working with computers, and have good written and oral communication skills.

Class Information

Class meets: September 7 – December 16, 2021 from 6:00–9:00pm on Tuesdays and Thursdays
No class March 15 and 17.

Location: Main Campus—Black Hawk Hall

Cost: $1,995. Includes two textbooks and two CompTIA A+ vouchers for 220-901 and 220-902 exams upon successful completion of the course. Financial assistance may be available for individuals who qualify. Call 319-296-4290 to learn more.

Registration

Register online for the IT Specialist Certificate.

"Zach is a wonderful, real-world teacher who's relatable to his students, can laugh at his own mistakes yet answer our questions, guide us in the right direction, and take an interest in our growth as IT Techs."

Jamie Langner

Questions? Need Help Getting Started?

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How did you hear about this program?

Business & Community Education

Cedar Falls Center
319-277-2490
319-266-6772 (fax)
Email Business and Community Education

Continuing Education Manager

Christi Mason
319-296-4301
Email Christi Mason

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