Information Technology Specialist

Prepare for an entry-level position in the information technology (IT) sector by learning the basics of network and computer security. This certificate course will prepare you to take the CompTIA A+ exam for certification and provide the foundational knowledge for installation, preventative maintenance, networking, security, and troubleshooting.

Learn how to safely diagnose, resolve, and document common hardware and software issues. Course components include IT Fundamentals, IT Customer Service, and CompTIA A+. CompTIA A+ certification validates foundational computer knowledge for a career in IT.

Career Opportunities

Individuals completing this non-credit certificate may find employment as an entry-level computer technician, computer support specialist, or computer repair and maintenance technician.

Example Careers and Average Wages

Entry Average Experienced
Computer User Support Specialists $28,400 $43,200 $50,500

Source: 2016 Iowa Wage Report, Iowa Workforce Development

Hawkeye Community College cannot guarantee employment or promotion.

Who Should Enroll?

This program is for individuals who have an interest in the information technology field, or who currently or previously worked in computer repair, maintenance, and troubleshooting and would like to improve their computer skills for advancement.

Admission Requirements

No admission requirements or entrance exam is needed. Individuals should have some computer knowledge, enjoy working with computers, and have good written and oral communication skills.

Class Information

Class meets: Fall class dates to be determined

Location: Main Campus—Buchanan Hall

Cost: $1,995. Includes 2 textbooks and two CompTIA A+ vouchers for 220-901 and 220-902 exams upon successful completion of the course. Financial assistance may be available for individuals who qualify. Call 319-296-4290 to learn more.


Call 319-296-4290 for information about upcoming classes.

Questions? Need Help Getting Started?

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How did you hear about this program?

    Business & Community Education

    Cedar Falls Center
    319-266-6772 (fax)
    Email us

    Continuing Education Manager

    Christi Mason
    319-296-2329, ext.3013
    Email me

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