Participants will explore the art of coaching as a leadership approach, learning how to empower individuals and teams to reach their full potential through supportive guidance and personalized development plans.
Through interactive discussions, case studies, and practical exercises, students will develop essential coaching skills such as active listening, empathy, and constructive feedback delivery.
Central to this course is the concept of accountability as a catalyst for growth and innovation. Students will discover how to establish clear expectations, set measurable goals, and hold others accountable in a manner that inspires rather than intimidates.
By cultivating a culture of trust and psychological safety, participants will learn how to navigate challenging conversations with empathy and grace, fostering deeper connections and mutual respect within their teams.
Date: Thursday, April 17, 2025
Register online
Facilitator: Lisa Schaefer
Lisa Schaefer is a John Maxwell Certified Coach, trainer, and speaker. Lisa is an expert in behavioral coaching, organizational psychology, and customer service success strategies, and has served as a professor, staff development professional, and counselor. Her experiences include working for Walt Disney World, and hosting on-air radio programs, as well as more than 15 years of education, corporate training, and executive coaching experience. She holds a master’s degree in counseling and bachelor’s degrees in psychology and marketing from the University of Wisconsin.
Her goal is to help participants have fun while learning why we do the things we do. Her biggest passion is asking questions to learn as much as she can from others. Lisa loves to make people laugh and believes if everyone just smiled more, the world would be a better place.