Regularly we provide businesses free webinars to give you some helpful tips and ideas to use immediately in your workplace.
Registration is free for each webinar.
Use the links below each class to register online. Pre-registration is required to receive access to the webinar.
Webinar Topics
Jan29Red Flags Your Project is Going Over Budget
Learn from an expert project manager with decades of experience about the early warning signs of project budgetary troubles and the things you when your project wish you knew before the project was in the ditch.
Date: Wednesday, January 29, 2020
Time: 10:00–10:30am
Handling Hot Customer Situations with a Cool Head
Most people shy away from angry and upset customers. They're never easy to handle, but it's precisely the time you can make a real difference. Instead of never returning to their business again and spreading the word about your bad customer service, these "hot" customers are giving you a chance to make it right. In this 30-minute webinar, learn how to cool these hot situations down by learning a 3-step process.
Webinar Recorded: Wednesday, February 26
Facilitator: Kelly Carman
Property Handyman Skills Camp – New Program Spotlight
We are excited to announce a new, hands-on, skills training program for property handyman and house flippers. Join us for this 30-minute webinar and learn who will instruct the camp and what is planned every week. In addition, see the recently updated electrical, plumbing and carpentry labs at Hawkeye’s Cedar Falls Center, where the training will take place.
Date: Wednesday, March 25, 2020
Time: 10:00–10:30am
Building Resilience: Anxiety First Aid
We are all working in a challenging, rapidly evolving context, where we face individual, family and business threats. Many teams have been forced into an abrupt transition to remote working, under difficult circumstances. This session will encourage the team to explore how they can deal with the current stress and anxiety of current events, as well as how to build resiliency.
Webinar Recorded: Tuesday, April 28, 2020
Facilitator: Joel Bennett
Managing the Ups and Downs of Emotions on the Job
With COVID 19 there are a wide range of emotions emerging on the job. This session will provide tips for managing the roller coaster of feelings and best team responses to take care of each other, the customer, and ultimately, help your business respond to this ever-changing landscape.
Webinar Recorded: Wednesday, April 29, 2020
Facilitator: Dr. Celina Peerman
Top Five HR Mistakes That Can Cost You a Ton of Money
What are the top five costliest mistakes people make who are involved in human resources and how do you avoid them? We'll tell you. Also, get a sneak peak into a new, June training series designed for small-to-mid-sized businesses who don’t have a designated HR professional on their staff, but still need to have someone perform the necessary work.
Webinar Recorded: Thursday, April 30, 2020
Facilitator: Karen Reynolds
Staying Connected
With the move to virtual work, leaders are finding that building and maintaining relationships within the team is more difficult than ever. This session will help you and your team build connection points and communication rhythms for your work, even though it may be done apart.
Webinar Recorded: Thursday, May 7, 2020
Facilitator: Joel Bennett
The Seven C's for Exceptional Remote Work
In this session, we'll explore the seven facets to effective leadership of a (newly) virtual team.
Webinar Recorded: Tuesday, May 12, 2020
Facilitator: Joel Bennett
Managing in Difficult Times
In the wake of significant change, leaders must respond to maintain their team stability. In this session, we'll explore the psychological threat response and your team members' core needs to maintain high levels of performance.
Webinar Recorded: Tuesday, May 19, 2020
Facilitator: Joel Bennett
Navigating Through the New Normal
During these times of uncertainty, employers may experience changes in productivity. While no one can predict how the future will unfold, it is certain things will not be the way they were before. What seems standard procedure or best practice today may change tomorrow. What was familiar and sometimes routine, is now different. Successfully managing the new normal requires an adjustment in communication, engagement, and mindset.
Webinar Recorded: Tuesday, June 16, 2020
Facilitator: Terry Whitson
Leading Colors During Stressful Change
In the workplace, there are a variety of ways in which people’s behaviors impact their productivity and interaction. With the four different colors, Orange/Blue/Gold/Green, it is essential to explore how each type manages stress and difficult situations. In this webinar, we will give an overview of each type and discuss ways to lead effectively.
Webinar Recorded: Wednesday, June 17, 2020
Facilitator: Lisa Schaefer
Productivity Punch
We are all looking for ways to be more effective and efficient with our time and resources. In this webinar, we'll showcase three virtual tools that can help you boost your job performance and maybe give you a little extra time at the end of the day - hopefully at home.
Webinar Recorded: Wednesday, June 24, 2020
Facilitator: Sandra Flikkema
How to Become Data-Driven and Impact the Bottom Line
We all know the importance of using data to make better decisions, but according to recent research,* "over half of businesses say they still rely on gut feel or experience more than on data and hard facts to drive their decision making. Interesting, however, 2/3 of those same companies believe future decisions will be made primarily by data."
Join us for this free 30-minute webinar to learn how you can get ahead of this curve by becoming more data-driven. Plus, we will provide a sneak peak of a new training program that will start in October on Data Analytics.
*Source: www.bi-survey.com
Date: Wednesday, August 26, 2020
Time: 10:00–10:30pm
Facilitator: Kevin Kuznia
Register online for How to Become Data-Driven and Impact the Bottom Line
Workplace Civility – Ensuring Your Part in a Respectful Workplace
Rudeness is an epidemic costing businesses millions of dollars a year. What exactly is workplace civility and how does it affect productivity on the job? Civility is more than being polite. Civility requires behavior that promotes mutual respect at work. We'll self-examine your own actions and reactions and see if/how you are affecting your co-workers.
Date: Wednesday, September 30, 2020
Time: 10:00–10:30am
Facilitator: Kelly Carman
Register online for Workplace Civility – Ensuring Your Part in a Respectful Workplace
Bring Back Common Sense
Intelligence and common sense are two different things. We all know someone who is very "book-smart", or someone who excels academically, but they suffer from "street-smarts, or the practical knowledge on how the world operates. Making high quality decisions from a foundation of understood impact, analyzed experience, and objective reality is a function of the reflective mind in each individual, every colleague. It can be cultivated through a leader or mentor’s behavior and interactions with individual team members, and demonstrated in team meetings. We will discuss and practice tactics to evaluate where your people are when making judgement calls (or not making them), to provoke their interest in methods that will improve their performance in decision-making, and to develop their reflective habits, particularly at work. Come and learn how you can bring back common sense.
Date: Wednesday, October 28, 2020
Time: 10:00–10:30am
Facilitator: Sandra Flikkema
Register online for Bring Back Common Sense.