Each month we provide businesses one free 30-minute webinar to give you some helpful tips and ideas to use immediately in your workplace.
Registration is free for each webinar.
Use the links below each class to register online. Pre-registration is required to receive access to the webinar.
Red Flags Your Project is Going Over Budget
Learn from an expert project manager with decades of experience about the early warning signs of project budgetary troubles and the things you when your project wish you knew before the project was in the ditch.
Date: Wednesday, January 29, 2020
Handling Hot Customer Situations with a Cool Head
Most people shy away from angry and upset customers. They're never easy to handle, but it's precisely the time you can make a real difference. Instead of never returning to their business again and spreading the word about your bad customer service, these "hot" customers are giving you a chance to make it right. In this 30-minute webinar, learn how to cool these hot situations down by learning a 3-step process.
Date: Wednesday, February 26
Facilitator: Kelly Carman
Watch the webinar recording
Property Handyman Skills Camp – New Program Spotlight
We are excited to announce a new, hands-on, skills training program for property handyman and house flippers. Join us for this 30-minute webinar and learn who will instruct the camp and what is planned every week. In addition, see the recently updated electrical, plumbing and carpentry labs at Hawkeye’s Cedar Falls Center, where the training will take place.
Date: Wednesday, March 25, 2020
Register online for Property Handyman Skills Camp Program Spotlight.
Top Five HR Mistakes That Can Cost You a Ton of Money
What are the top five costliest mistakes people make who are involved in human resources and how do you avoid them? We'll tell you. Also, get a sneak peak into a new, June training series designed for small-to-mid-sized businesses who don’t have a designated HR professional on their staff, but still need to have someone perform the necessary work.
Date: Thursday, April 30, 2020
Facilitator: Karen Reynolds
Register online for Top Five HR Mistakes That Can Cost You a Ton of Money.
Could Your Business Survive?
What would happen if the electrical grid in our area went down for a week? A month? Do you have a business resiliency plan if there was a security breach with our local telecommunication systems that impacted the state of Iowa's telephone and computer systems for weeks? Do you have a back-up system and processes in place? In fact, 40% of businesses fail after a disaster and another 25% close within a year after a disaster according to the Federal Emergency Management Agency. Most businesses don't have effective business continuity plans or even emergency action plans. Could your business survive?
Join us for this free webinar to hear from a 35-year veteran manager in business and community risk assessment and disaster recovery on how to plan and be prepared for events like these and others.
Date: Wednesday, May 27, 2020
Register online for Could Your Business Survive?
We are all looking for ways to be more effective and efficient with our time and resources. In this webinar, we'll showcase three virtual tools that can help you boost your job performance and maybe give you a little extra time at the end of the day - hopefully at home.
Date: Wednesday, June 24, 2020
Facilitator: Sandra Flikkema
Register online for Productivity Punch
How to Become Data-Driven and Impact the Bottom Line
We all know the importance of using data to make better decisions, but according to recent research,* "over half of businesses say they still rely on gut feel or experience more than on data and hard facts to drive their decision making. Interesting, however, 2/3 of those same companies believe future decisions will be made primarily by data."
Join us for this free 30-minute webinar to learn how you can get ahead of this curve by becoming more data-driven. Plus, we will provide a sneak peak of a new training program that will start in October on Data Analytics.
Date: Wednesday, August 26, 2020
Facilitator: Kevin Kuznia
Register online for How to Become Data-Driven and Impact the Bottom Line
Workplace Civility – Ensuring Your Part in a Respectful Workplace
Rudeness is an epidemic costing businesses millions of dollars a year. What exactly is workplace civility and how does it affect productivity on the job? Civility is more than being polite. Civility requires behavior that promotes mutual respect at work. We'll self-examine your own actions and reactions and see if/how you are affecting your co-workers.
Date: Wednesday, September 30, 2020
Facilitator: Kelly Carman
Register online for Workplace Civility – Ensuring Your Part in a Respectful Workplace
Bring Back Common Sense
Intelligence and common sense are two different things. We all know someone who is very "book-smart", or someone who excels academically, but they suffer from "street-smarts, or the practical knowledge on how the world operates. Making high quality decisions from a foundation of understood impact, analyzed experience, and objective reality is a function of the reflective mind in each individual, every colleague. It can be cultivated through a leader or mentor’s behavior and interactions with individual team members, and demonstrated in team meetings. We will discuss and practice tactics to evaluate where your people are when making judgement calls (or not making them), to provoke their interest in methods that will improve their performance in decision-making, and to develop their reflective habits, particularly at work. Come and learn how you can bring back common sense.
Date: Wednesday, October 28, 2020
Facilitator: Sandra Flikkema
Register online for Bring Back Common Sense.