Skillful Negotiation

Managers negotiate every day – from convincing a direct report to come in on Saturday to reaching a starting salary for a new hire. In this class, you’ll discover how to approach different situations, ask better questions, frame the discussions, and analyze the risks along with weighing the various options. You will practice your new negotiation skills in a safe environment with positive feedback from the instructor and other class participants.

Facilitator: Dr. Celina Peerman

Dr. Celina Peerman serves as an organizational psychologist through training, coaching, and instructional design activities that focus on creating sustainable learning cultures at work. She has worked with Hawkeye Community College for over 15 years and specializes in organizational behavior and human resource management-related training and projects. Her professional experience includes senior leadership roles in human resources, organizational development, and operations positions in both profit and non-profit organizations.

Celina has led successful workshops and designed training for a variety of industries, as well as presented at numerous conferences for local, state, and national audiences. She is focused on providing quality training and services that directly contributes to better service for all stakeholders, in particular the retention of front-line staff and strength of first-line supervisors. Her passion is for how people behave at work: the good, the bad, and the worst.

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