Effective Performance Reviews
Are your performance reports making a difference? By the end of this class, you will be better equipped to write and deliver performance reviews that are filled with evidence and value that direct reports appreciate and specifically know what to work on to improve their work performance. Class will practice phrasing sticky scenarios and will be exposed to tools to assist them in the future.
Facilitator: Terry Whitson
Terry Whitson is an independent training and development consultant with more than 25 years of experience in corporate training. She earned a master's degree in training and development from Drake University and an undergraduate degree in business with a marketing emphasis from the University of Iowa. Terry has been an adjunct faculty member at Kirkwood Community College since 1988 and Mount Mercy University since 2010. She has worked as a training manager and corporate trainer for several large companies. She also gained valuable insight into customer communications from her early work experience as a customer service manager.