Problem Solving

This course teaches a proven methodology for problem solving following the 8-discipline steps, giving participants a standard Identifying and solving problems is critical to the success of any leader.  Unfortunately, solving problems is like wrestling an octopus, once you think you have it there is one more challenge to consider.  In this session, Don will discuss the four-step problem solving process and discuss how we take a basic four-step process and do things to make it unsuccessful.

Learning Objectives

  • Identify and discuss the four-step problem solving process.

  • Explain why we naturally don't follow it.

  • Identify what 'disguised solutions" are and how they inhibit the process.

  • Discuss who and how many to involve in problem solving.

  • Participate in problem solving scenarios in a group setting.

Facilitator: Don McKee

Don McKee, performance consultant, has been in education and training for the past 20 years, including 5 years as training director for Iowa Select Farms in Iowa Falls, Iowa, and a training consultant for Iowa Central Community College in Fort Dodge, Iowa. He currently operates his own consulting and training business and is a certified Zenger Miller Leadership Trainer, Life Orientations Behavioral Trainer, and LEAN 101 Facilitator. Don has facilitated leadership training for more than 100 manufacturers, hospitals, banks, and municipalities throughout Iowa and Illinois. His approach to training is exemplified in his business slogan “Making Common Sense, Common Practice”. Don utilizes tools and strategies designed to pick up where traditional “theory” training drops off. He currently resides in Webster City, Iowa, with his wife and four daughters.

Business & Community Education

Corporate & Business Solutions

Buchanan Hall 122
Email us

Back to top