Your Rights and Responsibilities

When you accept your Financial Aid Award, you have indicated that you have read, understood, and will comply with all of the rights and responsibilities contained therein. These include:

Your Rights

  1. You may appeal Hawkeye’s offer of financial assistance if you feel that it is unfair or unreasonable. Appeals should be directed to the Financial Aid office. The Financial Aid Appeal Committee will review your appeal.

  2. Information given to Hawkeye’s Financial Aid office is treated confidentially.

  3. You may appeal a financial aid policy or procedure. The appeal may be initiated through the Director of Financial Aid.

  4. You may have your financial need reviewed if your circumstances change during the academic year. Contact the Financial Aid office if you feel that your calculated financial need should be reviewed.

  5. You have the right to contact the Federal Student Loan Ombudsman if the Financial Aid office did not address and/or resolve any dispute you brought forth in regard to the terms of your federal student loans (Stafford loan, Perkins loan, Parent PLUS loan). You can contact the Ombudsman toll free at 1-877-557-2575.

  6. To know what the procedures and deadlines are for submitting applications for each available financial aid program.

  7. To know the terms and conditions of loan deferments for service in the Peace Corps and Volunteer Service.

You have the right to ask Hawkeye the following questions:

  1. The names of the accrediting and licensing organizations.

  2. About its programs; its instructional, laboratory, and other physical facilities; and its faculty.

  3. What the cost of attendance is, including tuition, books and supplies, and other miscellaneous expenses.

  4. How aid recipients are selected and how your need is determined.

  5. How much of your financial need, as determined by the college, is being met.

  6. To explain each type of assistance in your financial aid award.

  7. What the interest rate is on any student loan you have, the total amount you must repay, when repayment starts, and what cancellation and deferment provisions apply.

  8. The average indebtedness of a student who graduates from the college and the percentage of students who default on their federal student loans.

  9. If a work-study award is part of your financial aid package: what jobs are available, how many hours must be worked, what the duties are, the pay rate, how and when you will be paid.

  10. How the college determines when a student is not making satisfactory academic progress and its implications.

  11. What special facilities and services are available to the disabled.

  12. Completion/graduation and job placement rates and how they are calculated.

Your Responsibilities

  1. Review and consider all information about Hawkeye's programs before you enroll at Hawkeye.

  2. Pay special attention to your application for student financial aid, complete it accurately, and submit it on time to the right place. Errors can delay or prevent you from receiving aid.

  3. Know all the deadline dates for applying or reapplying for aid, and meet them.

  4. Submit a valid FAFSA while still enrolled.

  5. Read, understand, and keep copies of all forms you are asked to sign.

  6. Notify financial aid if you went to and received aid at another institution within the same academic year.

  7. Report additional financial aid (scholarships, grants, or loans) that you received, but that is not listed on your current Financial Aid Award from Hawkeye.

  8. Be sure to read all information associated with your Financial Aid Award, including this handbook.

  9. Accept and/or decline the awards offered by the deadline stated on your Financial Aid Award.

  10. You must comply with all federal requirements of the 1983 Amendments to the Military Selective Service Act.

  11. If you owe money from a prior over-award of federal funds at any institution, you need to make arrangements for repayment of the over-award. You are not eligible for financial aid if you owe a refund on federal funds.

  12. You must be in good standing and be making satisfactory progress as outlined in this handbook.

  13. Notify Hawkeye of any information that has changed since you applied.

  14. You must meet other conditions contained elsewhere in this handbook.

  15. You will need to submit information requested by financial aid processors, Hawkeye, or any other institution or program to which you are applying for aid to clarify your eligibility for financial aid.

  16. If you are selected for verification or financial aid review, you and your parent(s) (if applicable) may be required to submit additional documents. These may include signed copies of federal tax returns, W-2 forms and financial aid verification worksheets. Failure to submit the requested information within the requested timeframe will result in the de-activation of your file and could result in the loss of available funds.

  17. You must repay all loans according to your established repayment schedule. You are not eligible for financial aid if you are in default on a Federal Perkins Loan, Federal Direct Stafford Loan, or Federal Direct Stafford Parent PLUS Loan received at any institution.

  18. You must participate in loan entrance counseling if you wish to receive a Federal Direct Stafford Loan.

  19. Participate in loan exit counseling if you received a Federal Direct Stafford Loan while you attended Hawkeye.

  20. Satisfactorily perform the work agreed upon in your college work-study job.

  21. Understand the Hawkeye withdrawal process and the refund policy.

  22. Maintain your current name, address, and phone number in My Hawkeye.

  23. Regularly check My Hawkeye > My WebAdvisor > WebAdvisor for Students > Communication > Missing Documents and your Hawkeye email.


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