Handbook

Communication from the Financial Aid Office

We will communicate with you through your Hawkeye email and My Hawkeye. Please check your email and My Hawkeye > My WebAdvisor > WebAdvisor for Students > Communication > My Documents often. Many items are time sensitive.

Communication via My Hawkeye

  • view your Financial Aid Award
  • notification of documents or forms
  • accept or reject Federal Direct Stafford Loans
  • your financial aid status by term and year

Information that is sent to your Hawkeye email

  • Missing information or documents.

  • Notification that your Financial Aid Award is available to be viewed in My Hawkeye > My WebAdvisor > WebAdvisor for Students > Financial Aid > Financial Aid Award Letter.

  • Notification that changes to your Financial Aid Award have been made. View reasons why your award may be adjusted.

  • Notification of your financial aid probation or suspension status.

Financial Aid Handbook | Next Page >

Winter Break Hours

Dec. 24–Jan. 4: College Closed

Dec. 29-30
Limited Services:
Hawkeye Center will be open 8:00am–4:00pm. Please call 319-296-2320 before visiting.

Many student services are available online.

Financial Aid

Hawkeye Center
Lower Level
319-296-4020
800-670-4769 ext.4020
319-296-4495 (fax)
Email us
Send a chat message

Text 66746 and start your question with hawkeyeaid
More info on this service

Regular Hours

Mon-Fri 8:00am-4:30pm