Clerk II - Business and Community Education
Job Vacancy Notice: 9/14/2013
JOB SUMMARY: This individual greets and meets all customers, students, and clients of the Business and Community Education Center. Answers incoming multi-line telephone for Business and Community Education Center. Assists and direct students regarding adding, dropping, and registering of Business and Community Education classes. Assists and direct client questions to appropriate areas. Maintains Business and Community Education activity calendars. Creates PowerPoint slides on laptop for each day’s activities for public display within the Center. Maintains classroom(s) activity schedule and prints weekly for staff access. Provides transaction receipts for Business and Community Education class registrations. Receptionist for the Business and Community Education Center. Processes approved Business and Community Education requisitions and purchase orders for general purposes (i.e. office supplies) ensuring accuracy. Maintains registration materials for participants in Business and Community Education classes. Responsible for tracking Business and Community Education equipment, supplies, and building maintenance, maintaining check-in and check-out documentation as needed. Assists in the creation of Course Planning Forms (CPF) retrieved from Salesforce from Contract Training. Creates class packets in preparation of upcoming Business and Community Education classes. Assists with tracking of specialized college assistance programs. Understands office terminology and follows complex oral and written directions. Demonstrates good judgment, tact and courtesy when dealing with the public or staff. Maintains verbal and written confidentiality in all areas of responsibility. Maintains professional attitude and demeanor when dealing with students, businesses, and staff. Performs other related duties as assigned.
QUALIFICATIONS: High school diploma and one year clerical training and two years office experience with emphasis on computer applications and recordkeeping, or equivalent combination of experience and education. Working knowledge of recordkeeping techniques. Working knowledge of computer in word processing, spreadsheets, PowerPoint, and database. Ability to maintain and prepare records and reports. Ability to work with local businesses. Working knowledge of email, Internet, and Intranet. Working knowledge of general office practices, procedures and standard office equipment. Ability to communicate effectively both orally and written. Ability to work on multiple tasks and meet deadlines. Ability to understand and follow complex oral and written directions. Ability to work with diverse groups (faculty, staff, students).
EMPLOYMENT STATUS: Wages expected to be $10.93 per hour and a choice of retirement programs-IPERS (defined benefit) or TIAA-CREF (defined contribution). Full time position includes a comprehensive benefits program including health, dental, vision, life, and LTD insurance; a Section 125 plan for medical and dependent care expense; holiday, personal, sick, and vacation leave.
Application materials are required and must be received in the Human Resource Services office by 4:00pm Central Time .
Veterans and persons with disabilities are encouraged to apply.
If you are in need of any special accommodation in completing the application process, please notify Human Resource Services.
Human Resource Services
Hawkeye Center 101