Human Resource Services

Position Detail

Transcript Specialist

Job Vacancy Notice: 6/7/2014
Deadline Date: 6/20/2014

JOB SUMMARY: This individual Coordinates and processes transcript requests, enrollment verifications, address changes, loan deferments, DOT requests, military documentation requests, registration, lending institutions, and other requests. Utilizes Datatel, microfilm, reports, catalogs, and other data to assist students, staff, employers, and the general public. Organizes transcript distribution at the end of each semester (and throughout the semester as needed) for students who request transcripts to be sent after grades are posted and after graduation is processed. Monitors enrollment verification requests submitted electronically via myHawkeye. Develops and recommends policies and procedures of the electronic transcript process. Processes and monitors eTranscripts via the National Student Clearinghouse and Datatel. Works directly with employers to prepare transcripts for students enrolled in partnership programs. Organizes and completes the submission of required records to the National Student Clearinghouse. Works in collaboration with the College’s webmaster to develop web based information related to transcripts, enrollment verifications, and registration. Hires, trains, and evaluates student employees. Assists with scanning and maintaining student records in file director. Provides support in the registration of contracted and Project Lead the Way (PLTW) students. Interprets standardized test scores, including COMPASS, CLEP, ACT, SAT, and interprets prerequisite requirements to assist students with appropriate course placement. Attends new student registration/orientation sessions to serve as a resource on general registration procedures. Serves on college committees. Updates the departmental website on myHawkeye. In the absence of the Manager of Records and Registration, oversees records and registration staff including but not limited to leave requests, scheduling, and front desk. Performs other related duties as assigned.

QUALIFICATIONS: Bachelor’s degree with one year relevant experience or equivalent combination of education and experience. Ability to learn a variety of computerized office systems to prepare transcripts and register students. Ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated commitment to customer service. Demonstrated organizational skills. Ability to work with diverse student populations. Working knowledge of the Family Educational Rights and Privacy Act (FERPA). Ability to respond quickly to deadlines and perform a multitude of tasks. Ability to communicate effectively both orally and in writing. Ability to exercise professional judgment. Ability to work with confidential information. Ability to maintain and prepare records and reports. Ability to work effectively in a collaborative team atmosphere. Ability to work flexible schedule. Preferences include Datatel experience.

EMPLOYMENT STATUS: Full time position opening with a comprehensive benefits program including health, dental, life, and LTD insurance; a Section 125 plan for medical and dependent care expense; holiday, personal, sick, and vacation leave; and a choice of retirement programs--IPERS (defined benefit) or TIAA-CREF (defined contribution). Salary will be commensurate with the applicant’s education and experience.

Application Procedure

Application materials are required and must be received in the Human Resource Services office by 4:00pm Central Time 6/20/2014.

To apply:

Veterans and persons with disabilities are encouraged to apply.

If you are in need of any special accommodation in completing the application process, please notify Human Resource Services.

Human Resource Services

Hawkeye Center 101

Jobs Line

319-296-2329 ext.5000
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Jenice Ulrichs
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Executive Director

John Clopton
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