Human Resource Services

Position Detail


Workforce Development Specialist

Job Vacancy Notice: 3/10/2017
Status: Ends 3/24/2017

JOB SUMMARY: This individual provides professional employment and training related services and activities to eligible participants. Conducts intakes, interviews customers, and gathers, analyzes, and records information required to maintain accurate case files. Evaluates and interprets customer’s vocational/educational potential through aptitude and/or psychological assessments measuring interest, abilities, and work values. Assists customers in forming realistic, reasonable and achievable vocational/educational goals and plans and identifying barriers to employment. Jointly develops educational/vocational plans with customers and modifies plans as appropriate. Negotiates contracts with educational institutions and employers to fulfill the customer’s educational/vocational plan. Monitors customer’s progress toward completion of the educational/vocational plan. Advises customers on career trends and educational opportunities. Provides on-going emotional support and encouragement. Assists customers with personal issues and crisis intervention. Develops and maintains rapport with customers through open and effective communication. Provides on-going academic and career guidance. Facilitates workshops and/or participates in the development of curriculum. Operates multi-media equipment and uses visual aids. Presents program information to customers one-on-one or in groups. Works as a team member in solving problems and improving service delivery. Fosters the growth and cooperation between community agencies for the benefit of the customer. Serves as liaison between customer and community agencies. Recruits appropriate customer base. Recruits employers and develops job opportunities for customers. Has a working knowledge of community resources. Exercises tact and discretion in communicating and dealing with persons of varying cultural, social, racial, gender, age and economic backgrounds. Assists in the development of various programs. Operates project within budget guidelines. Completes statistical records, analyzes results, and incorporates the findings to ensure achievement of customer objectives and program goals. Fosters open communication between customers within grants/projects. Maintains knowledge of current local, state, and federal program requirements. Determines need and eligibility for financial assistance. Processes and authorizes appropriate payments. Meets program goals and objectives. Performs other duties as assigned.

QUALIFICATIONS: Bachelor’s degree in social/behavioral sciences, communications, business, education, or related field and one year work experience in human services. Working knowledge of issues facing a broad customer base including youth, economically disadvantaged, unemployed, dislocated workers, or under-employed persons. Working knowledge of interviewing and case management techniques. Working knowledge of current industry practices to coordinate and facilitate workshops. Working knowledge of budget administration and fiscal monitoring. Demonstrated ability in working with a diverse population and knowledge of community resources. Ability to express ideas effectively both orally and in writing in order to persuade, interpret, and inform. Ability to use the computer for word processing, record keeping, and database management. Must be able to travel to and from appointments and meetings.

EMPLOYMENT STATUS: Full time grant funded position opening with a comprehensive benefits program including health, dental, life, and LTD insurance; a Section 125 plan for medical and dependent care expense; holiday, personal, sick, and vacation leave; and a choice of retirement programs--IPERS (defined benefit) or TIAA (defined contribution).


Application Procedure

Application materials are required and must be received in the Human Resource Services office by 4:00pm Central Time Ends 3/24/2017.

To apply:

Veterans and persons with disabilities are encouraged to apply.

If you are in need of any special accommodation in completing the application process, please notify Human Resource Services.

Human Resource Services

Hawkeye Center 101

Jobs Line

319-296-2329 ext.5000
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319-296-4492
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Associate Director

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319-296-4240
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Executive Director

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319-296-4405
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