Leading Across Generations
For the first time in history, there are four distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, and Millennials. Each of the generations have their own perspectives, styles, and expectations. Generational differences often create misunderstandings, stereotypes, and conflicts but with this series leaders can learn how to tap into the unique contributions of each generation and bridge the gap.
In this course you will:
- Gain an understanding of the specific differences between the four generations.
- Learn why the typical approaches no longer works with four generations in the workplace.
- Discover how stereotyping hinders communication and engagement.
- Resolve the "points of friction."
- Understand the eleven most common generational "points of friction" scenarios.
- Learn how to engage the "whole person."
- Understand how to conduct a "Whole-Person Engagement Conversation."
You will receive:
- A Participant guidebook
- An Implementation handbook
- A full set of electronic tools
- A select video from the course
Business & Community Education
Cedar Falls Center
5330 Nordic Drive
Cedar Falls, IA 50613