Leadership Modular Series

Building Process Excellence

If your core processes do not enable individuals to produce results you want - systematically and predictably - then the results are left to chance. "Building Process Excellence" delivers the knowledge and tools for making good decisions. You will understand how great systems operate and how they enable systematic, predictable results.

In this course you will learn how to:

  • Create excellent systems and processes using the Six Building Blocks of Process Excellence.
  • Identify areas that need adjustment or improvement.
  • Improve results
  • Maximize the effectiveness of your organization's work processes.

You will receive:

  • A Participant guidebook
  • An Implementation handbook
  • A full set of electronic tools
  • A select video from the course

Business & Community Education

Cedar Falls Center
5330 Nordic Drive
Cedar Falls, IA 50613
319-266-6772 (F)
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