Professional Development
Work with Hawkeye to develop leadership and professional development training. Build confidence in your leadership team or enhance your teams interpersonal, communication, and customer service skills with contracted or customized training courses. Contact us to develop training that is just right for you! Grant funding may be available for eligible companies. Only have a few employees to train? Our continuing education business and workplace training offerings may fit your needs. Leadership/Supervisory Skills - Accountability
- Addressing Difficult Employees
- Business Writing
- Change Management
- Coaching for Improved Performance
- Communication Skills
- Developing Trust
- Effective Delegation
- Effective Hiring and Interviewing
- Employee Engagement and Retention
- FranklinCovey®
- Goal Setting
- High Performance Teamwork
- Leading Bold Change
- Managing Conflict
- Managing Meetings
- Managing Multiple Generations
- Motivation
- Performance Management
- Presentation Skills
- Prioritizing Work Requirements
- Problem Solving and Decision Making
- Project Management
- Supervision Certificate
- Transition Management
Personal Development - Attitude is Everything
- Emotional Intelligence
- Professionalism and Work Ethic
- Stress Management
- Time Management
Human Resources - Human Resources for Non-HR Managers
- SHRM Essentials for HR Management
- The SHRM Learning System
Customer Service - Best Practices
- Dealing with Difficult Customers
- Email Professionalism
- FISH®
- Telephone Techniques
Workplace Relationships - 5 Dysfunctions of a Team
- Communicating Effectively
- Conflict Resolution
- Dealing with Difficult People
- Diversity
- Harassment
- Having Fun at Work
- Solving Communication Problems
- Teamwork
- Workplace Consultation Services
- Workplace Violence
Communication Skills - Difficult Conversations
- Giving Constructive Feedback
- Giving and Receiving Constructive Feedback
- Effective Listening
- Negotiation Skills
- Solving Communication Problems
Assessments - Basic Job Skills and Expectations
- COLORS® Personality
- DiSC® Profiles
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Business & Community EducationCedar Falls Center 5330 Nordic Drive Cedar Falls, IA 50613 319-277-2490 319-266-6772 (F) Email us Contract Training ManagerAlex Goerdt 319-296-2329 ext.3102 Email me 
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